Privacy Policy

Effective Date: October 4, 2023


Welcome to Dr. Satish Erra’s Homeopathy Clinics. Your privacy and the security of your personal information are of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services at our two branches located in Kothapet and BN Reddy Nagar, Telangana. By accessing or using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect various types of information to provide you with quality healthcare services and improve your experience:

1.1. Personal Information:

  • Contact Information: Name, address, phone number, and email address.
  • Demographic Information: Age, gender, and other relevant demographic details.
  • Medical Information: Health history, prescriptions, treatment details, and medical records.

1.2. Non-Personal Information:

  • Device Information: We may collect information about the device you use to access our services, including IP address, browser type, and operating system.
  • Cookies and Tracking Technologies: We may use cookies and similar technologies to collect data about your interactions with our website and improve our services.
  • Usage Information: We may gather information about how you use our services, including pages visited and the duration of your visits.

2. How We Use Your Information

We use your information for the following purposes:

2.1. Providing Medical Services:

  • To provide you with personalized homeopathic treatment and healthcare services.
  • To manage and maintain your medical records.
  • To communicate with you about appointments, prescriptions, and treatment plans.

2.2. Improving Services:

  • To analyze and improve the quality and effectiveness of our healthcare services.
  • To conduct research, data analysis, and clinical studies for continuous improvement.

2.3. Communication:

  • To send you important updates, appointment reminders, and healthcare information.
  • To respond to your inquiries and provide customer support.

2.4. Legal Compliance:

  • To comply with legal obligations and regulatory requirements.
  • To protect our rights, privacy, safety, or property, and those of our patients and employees.

3. How We Share Your Information

We may share your information with the following entities, but only as necessary to provide you with quality healthcare services:

3.1. Healthcare Professionals:

  • Your information may be shared with our healthcare professionals, including doctors and nurses, to provide you with the best possible care.

3.2. Service Providers:

  • We may engage third-party service providers, such as IT companies and payment processors, to assist us in providing our services. These providers are contractually bound to protect your information.

3.3. Legal Requirements:

  • We may disclose your information when required by law or in response to a valid legal request, such as a court order or government inquiry.

3.4. Business Transfers:

  • In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

4. Your Choices

4.1. Access and Update:

  • You may request access to your personal information, and if necessary, request corrections or updates to it.

4.2. Marketing Communications:

  • You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in our emails or by contacting us directly.

4.3. Cookies and Tracking Technologies:

  • You can control cookies and tracking technologies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

4.4. Retention:

  • We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

5. Security

We take the security of your personal information seriously and have implemented reasonable measures to protect it from unauthorized access, disclosure, alteration, or destruction.

6. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect or store personal information from children.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on our website, and the date of the last revision will be updated accordingly.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: Dr. Satish Erra’s Homeopathy Clinics

Kothapet Address: Door No. 2-5, Prashanthi Arcade, New Nagole Main Rd, next to South Indian Bank, Maruthi Nagar, Kothapet, Hyderabad, Telangana 500060

BN Reddy Nagar Address: 4th Floor, R.R. Complex, Cross Road, opposite SBI Bank, Sriram Nagar Colony, Balaji Colony Phase 2, B.N Reddy Nagar, Hyderabad, Telangana 500070

Phone: 90321 76176, 96404 44009


Your privacy is important to us, and we are committed to protecting your personal information. By using our healthcare services, you agree to the terms and practices described in this Privacy Policy. We encourage you to review this policy regularly to stay informed about how we collect, use, and protect your information.